Privacy Policy.

At Refine Films, we respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights.

1. Who We Are

Refine Films is a video production company run by Rob Wilson and Kieran Beauchamp. Our website address is: https://refinefilms.co.uk. If you have any questions about this policy, you can email: rob@refinefilms.co.uk.

2. What Data We Collect

We may collect and store the following information:

• Your name, email address, and any other details you provide when contacting us via forms or email

• Project-related details if you choose to share them

• Website usage data (e.g. page visits, device type, browser) via Squarespace Analytics and/or cookies

3. How We Use Your Data

We use your data to:

• Respond to your enquiries and communicate with you about potential projects

• Provide quotes and services

• Improve the performance and experience of our website

• Maintain business records for legal and tax purposes

4. How Your Data Is Stored

Your data may be stored on:

• Squarespace’s secure servers (for form submissions and site analytics)

• Email accounts (e.g. Gmail or G Suite)

• Project management or invoicing systems if a working relationship begins

We take appropriate steps to protect your data and do not store it longer than necessary.

5. Third Parties

We will never sell or share your data for marketing purposes.

We may use trusted third-party services (e.g. Squarespace, Google Analytics) to help us run our business. These services are subject to their own privacy policies and comply with relevant data protection laws.

6. Cookies

Our website is hosted on Squarespace, which uses cookies to help with performance, analytics, and security. You can control cookie settings in your browser or through cookie consent tools.

For more on Squarespace’s cookie use, see: https://www.squarespace.com/privacy

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to processing or request restriction

• Withdraw consent (where applicable)

To exercise your rights, contact us at rob@refinefilms.co.uk.

8. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on this page with the effective date.